How We Handled Refunds for eBay Buyers When Packages Went Missing

Refunding Buyers on eBay Over Lost Packages – Here’s What We Did As an eBay seller, ensuring that packages arrive to buyers safely and on time is crucial for maintaining a positive reputation and customer satisfaction. Unfortunately, there are instances where packages get lost in transit, leaving both the buyer and seller frustrated. When this happens, it’s important to take the necessary steps to resolve the issue and keep the customer happy. Recently, we encountered a situation where a package we sent out via USPS went missing in transit. The buyer reached out to us after the expected delivery date […]